FAQ
1. What sizes are available?
We offer sizes 36 to 41 for our women’s office shoes. Availability may vary depending on the model.
2. How do I choose the right size?
We recommend selecting your usual EU size. If you are unsure, feel free to contact us for guidance before placing your order.
3. What if my size is out of stock?
You may contact us to check restock availability or alternative models in your size.
4. Do you deliver across Mauritius?
Yes, we deliver island-wide across Mauritius.
5. How long does delivery take?
Orders are usually delivered within 1–3 working days after confirmation.
6. How much is the delivery fee?
Delivery charges are displayed at checkout before order confirmation.
7. Can I exchange my shoes if the size doesn’t fit?
Yes, exchanges are accepted within [X] days, provided the shoes are unworn and in original condition.
8. Do you offer refunds?
[Adjust depending on client policy]
We currently offer exchanges only. Refunds are not available unless the item is defective.
9. What condition must items be in for exchange?
Shoes must be unworn, undamaged, and returned in their original box with proof of purchase.
10. What payment methods do you accept?
We accept secure online payments through our website. Additional payment options may be available at checkout.
11. How can I contact customer support?
You can reach us via WhatsApp or email. Our team will be happy to assist you.
Premium footwear designed for comfort, style, and everyday elegance.
Contacts
Curepipe Outlet: 6744244 Rose Belle Oultet: 6284068